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Support Center

Use guides, ticketing, and real-time moderation channels to resolve account and gameplay issues quickly.

Knowledge Base

Setup, troubleshooting, launcher fixes, and account safety articles.

Escalate payment, ban appeal, or recovery requests with full audit logs.

Community moderators are online daily on Discord and in-game channels.

I forgot my password.: Visit the password recovery page for current options.
My IMP didn't arrive after a purchase.: IMP is queued the moment payment is confirmed and credited to your character once you log out. Visit your dashboard to claim pending IMP after logging out.
How do I appeal a ban?: Email support with your username and details of the incident.